Web Survey Bibliography
A number of recent studies (e.g., Tucker, Brick, and Meekins (2006), Brick et al. (2007) Tucker, Brick and Meekins (2007), and Link at al. (2007)) have shown demographic differences among three groups of telephone users: • Landline-only• Landline plus cell phone • Cell phone-only In general, cell phone-only users are younger, more apt to be renters, more apt to be single or other non-family people, apartment dwellers. Much like them are those from households with both types of phones, but who use their cell phones most of the time. With the demographics of cell phone users now known, the question of interest to researchers is whether the dependent variables of a telephone interview research study would change if cell phone households were included, proportional to their incidence, in an RDD sample. The question has cost implications for research as well as methodological interest in any changes in dependent variables. The American Customer Satisfaction Index (ACSI) is a 14-year old measure of customer satisfaction of customers of 200 major companies that produce 60% of the GDP. Two of the measured companies, Wal-Mart and Target, were selected for the research because they have distinctly different types of customers: Wal-Mart: older customers with lower educations and income; Target: 35-54 year olds with higher incomes. The customer satisfaction of each (ACSI) was measured at the height of the 2007 holiday shopping season, with samples drawn as landline-only RDD numbers, and with a supplementary sample of cell-phone numbers. ACSIs were then compared for the three types of telephone user customers of the two companies. Sample efficiency and data collection costs also were examined.
Homepage (abstract)
Web survey bibliography (290)
- Mind the Mode: Differences in Paper vs. Web-Based Survey Modes Among Women With Cancer; 2017; Hagan, T. L.; Belcher, S. M.; Donovan, H. S.
- Telephone versus Online Survey Modes for Election Studies: Comparing Canadian Public Opinion and Vote...; 2017; Breton, C.; Cutler, F.; Lachance, S.; Mierke-Zatwarnicki, A.
- Paradata as an aide to questionnaire design: Improving quality and reducing burden; 2017; Timm, E.; Stewart, J.; Sidney, I.
- Fieldwork monitoring and managing with time-related paradata; 2017; Vandenplas, C.
- Where, When, How and with What Do Panel Interviews Take Place and Is the Quality of Answers Affected...; 2017; Niebruegge, S.
- Do distractions during web survey completion affect data quality? Findings from a laboratory experiment...; 2017; Wenz, A.
- A Comparison of Emerging Pretesting Methods for Evaluating “Modern” Surveys; 2017; Geisen, E., Murphy, J.
- Pushing to web in the ISSP; 2017; Jonsdottir, G. A.; Dofradottir, A. G.; Einarsson, H. B.
- Push2web or less is more? Experimental evidence from a mixed-mode population survey at the community...; 2017; Neumann, R.; Haeder, M.; Brust, O.; Dittrich, E.; von Hermanni, H.
- Rates, Delays, and Completeness of General Practitioners’ Responses to a Postal Versus Web-Based...; 2017; Sebo, P.; Maisonneuve, H.; Cerutti, B.; Pascal Fournier, J.; Haller, D. M.
- Comparing data quality and cost from three modes of on-board transit surveys ; 2017; Agrawal, A. W.; Granger-Bevan, S.; W.; Newmark, G. L.; Nixon, H.
- Overview: Online Surveys; 2017; Vehovar, V.; Lozar Manfreda, K.
- FocusVision 2015 Annual MR Technology Report; 2016; Macer, T., Wilson, S.
- Comparisons of Online Recruitment Strategies for Convenience Samples: Craigslist, Google AdWords, Facebook...; 2016; Antoun, C., Zhang, C., Conrad, F. G., Schober, M. F.
- Feature phones no barrier to conducting an effective conjoint study ; 2016; de Rooij, R.; Dossin, R.
- Mixing Modes: Challenges (and Tradeoffs) of Adapting a Mailed Paper Survey to the Web ; 2016; Wilkinson-Flicker, S.; McPhee, C. B.; Medway, R.; Kaiser, A.; Cutts, K.
- Does Changing Monetary Incentive Schemes in Panel Studies Affect Cooperation? A Quasi-experiment on...; 2016; Schaurer, I.; Bosnjak, M.
- Survey Mode and Mail Method: A Practical Experiment in Survey Fielding for a Multi-round Survey ; 2016; Sullivan, B. D.; Duda, N.; Bogen, K.; Clusen, N. A.; Wakar, B.; Zhou, H.
- Early-bird Incentives: Results From an Experiment to Determine Response Rate and Cost Effects ; 2016; De Santis, J.; Callahan, R.; Marsh, S.; Perez-Johnson, I.
- Using Cash Incentives to Help Recruitment in a Probability Based Web Panel: The Effects on Sign Up Rates...; 2016; Krieger, U.
- Assessing Changes in Coverage Bias of Web Surveys a s Internet Access Increases in the United States...; 2016; Sterrett, D.; Malato, D.; Benz, J.; Tompson, T.; English, N.
- Thinking Inside the Box Visual Design of the Response Box Affects Creative Divergent Thinking in an...; 2016; Mohr, A. H.; Sell, A.; Lindsay, T.
- Web surveys for offline rural communities ; 2016; Gichohi, B. W.
- Adaptive survey designs to minimize survey mode effects – a case study on the Dutch Labor Force...; 2016; Calinescu, M.; Schouten, B.
- Assessment of Innovations in Data Collection Technology for Understanding Society; 2016; Couper, M. P.
- Evaluating Online Labor Markets for Experimental Research: Amazon.com's Mechanical Turk; 2016; Berinsky, A.; Huber, G. A.; Lenz, G. S.
- Sample Representation and Substantive Outcomes Using Web With and Without Incentives Compared to Telephone...; 2016; Lipps, O.; Pekari, N.
- “Money Will Solve the Problem”: Testing the Effectiveness of Conditional Incentives for...; 2016; DeCamp, W.; Manierre, M. J.
- Effects of Incentive Amount and Type of Web Survey Response Rates; 2016; Coopersmith, J.; Vogel, L. K.; Bruursema, T.; Feeney, K.
- Effect of a Post-paid Incentive on Response to a Web-based Survey; 2016; Brown, J. A.; Serrato, C. A.; Hugh, M.; Kanter, M. H.; A.; Spritzer, K. L.; Hays, R. D.
- Take the money and run? Redemption of a gift card incentive in a clinician survey. ; 2016; Chen, J. S.; Sprague, B. L.; Klabunde, C. N.; Tosteson, A. N. A.; Bitton, A.; Onega, T.; MacLean, C....
- A reliability analysis of Mechanical Turk data; 2016; Rouse, S. V.
- Taming Big Data: Using App Technology to Study Organizational Behavior on Social Media; 2015; Bail, C. A.
- Using Mobile Phones for High-Frequency Data Collection; 2015; Azevedo, J. P.; Ballivian, A.; Durbin, W.
- Cell Phone and Face-to-face Interview Responses in Population-based Sur- veys - How Do They Compare?; 2015; Ghandour, L.; Ghandour, B.; Mahfoud, Z.; Mokdad, A.; Sibai, A. M.
- The Cathie Marsh lecture: What does the failure of the polls tell us about the future of survey research...; 2015; Sturgis, P., Matheson, J.
- Mixed mode surveys ; 2015; Burton, J.
- Understanding Society Innovation Panel Wave 7: Results from Methodological Experiments; 2015; Blom, A. G.; Burton, J.; Booker, C. L.; Cernat, A.; Fairbrother, M.; Jaeckle, A.; Kaminska, O.; Keusch...
- Response Effects of Prenotification, Prepaid Cash, Prepaid Vouchers, and Postpaid Vouchers: An Experimental...; 2015; van Veen, F.; Goeritz, A.; Sattler, S.
- Tailored fieldwork design to increase representative household survey response: an experiment in the...; 2015; Luiten, A.; Schouten, B.
- Using Internet to Recruit Immigrants with Language and Culture Barriers for Tobacco and Alcohol Use...; 2015; Carlini, B. H.; Safioti, L.; Rue, T. C.; Miles, L.
- Online Recruitment Methods for Web-Based and Mobile Health Studies: A Review of the Literature; 2015; Lane, T. S.; Armin, J.; Gordon, Ju. S.
- iTunes Song-Gifting is a Low-Cost, Efficient Recruitment Tool to Engage High-Risk MSM in Internet Research...; 2015; Holland, C. M.; Ritchie, N. D.; Du Bois, S. N.
- A Note on the Use of Survey Research Firms to Enable Empirical Data Collection; 2015; Schoenherr, T.; Ellram, L. M.; Tate, W. L.
- Recruiting Online: Lessons From a Longitudinal Survey of Contraception and Pregnancy Intentions of Young...; 2015; Harris, M. L.; Loxton, D.; Wigginton, B.; Lucke, J. C.
- Recruiting for addiction research via Facebook; 2015; Thornton, L. K.; Harris, K.; Baker, A.; Johnson, M.; Kay-Lambkin, F. J.
- The effectiveness of incentives on recruitment and retention rates: an experiment in a web survey; 2015; Mulder, J.; Douhou, S.
- Adding a Web Mode to Phone Surveys: Effectiveness and Cost Implications; 2015; Beebe, T. J.; Lien, R.; Luxenberg, H.; Rainey, J.
- Query on Data Collection for Social Surveys; 2014; Blanke, K., Luiten, A.
- Examining the Effect of Prenotification Postcards on Online Survey Response Rate in a University Graduate...; 2014; Lalasz, C. B., Doane, M. J., Springer, V. A., Dahir, V. B.